TACA Airlines selects Rostima

International airline will roll out Rostima to optimise workforce management processes.

London UK – 24 th May 2005: Rostima Ltd, a global leader in the development and supply of Enterprise Workforce Management solutions, has announced that TACA Airlines has chosen Rostima software to optimise staff deployment and management across its international business.

TACA Airlines flies to 19 countries and 34 international destinations in the Americas and more than 60 destinations within Central America . It carries more than three million passengers a year.

Rostima's DutyPlanner, Scheduler, and DutyManager tools (including a check-in module) will be implemented first at the TACA Airlines headquarters in San Salvador , El Salvador . The software will then be rolled out to all the company's airport operations starting with San Jose in Costa Rica , Guatemala City in Guatemala and Miami in the USA.

The implementation of Rostima software will provide TACA Airlines with improved levels of customer service, improved working hours for staff, and improved staff planning leading to higher staff utilisation. It will also ensure that work is allocated to staff in a way that takes into account individual competencies and preferences, the importance of the work, and travel time between jobs.

Rene Diaz, TACA Director for Central America , said: “We evaluated a range of vendors and decided that Rostima had the best fit with our requirements. The Rostima suite provides the broad functionality, scalability and ease of use that we were looking for and the Rostima team are consummate professionals.”

Steve Moore, General Manager of Rostima commented: “TACA Airlines has a well-established reputation for high standards and commitment to customer service, and we are delighted they've chosen Rostima. Their decision is further testimony to Rostima's ability to meet the demands of highly successful international companies.”

Rostima's DutyPlanner module is a forecasting and workload modeling tool that matches staffing to demand. It ensures that the right number of resources are scheduled and that business peaks and troughs in demand are covered. This is a highly graphical module that allows service parameters to be varied to quickly analyse the resourcing implications of new event schedules.

Rostima Scheduler produces optimal schedules which match workload to staff resources while taking into account employee preference and availability.

Rostima's DutyManager module provides costing of scheduled activities, very fast what-if capability to match schedules to new scenarios, tracking of planned and actual employee assignments, and measurement of employee utilisation against budget and strategy.

* Photography for this story is available in jpeg format from camille@watchpr.com

About TACA Airlines
TACA - a world-class airline with Latin warmth, pride and passion – offers a route network that reaches 19 countries and 34 international destinations in the Americas and more than 60 destinations within Central America, providing transportation to more than 3 million passengers a year and approximately 750,000 on board its regional airlines.

TACA provides service to Central America out of 10 main cities in the United States: Los Angeles; San Francisco; Dallas/Fort Worth; New Orleans; Houston; Washington, DC (Dulles); New York (JF Kennedy); Boston; Chicago; and Miami. With three hubs located in El Salvador , Costa Rica and Peru , TACA offers the best connections within Central America, the most complete hub to South America , and the youngest and modern fleet in the American continent.

TACA's administration focuses on flight safety and customer service, satisfying users' needs, and strengthening the quality of its services, programs, and products. Guided by its vision to integrate North, Central, and South America, TACA promotes tourism to different destinations within Latin America , offering attractive tourism spots, tour packages, and special fares available via www.taca.com .

About Rostima
Established in 1996, Rostima is a global leader in Enterprise Workforce Management solutions. The open, flexible technologies developed by Rostima enable organisations to optimise their labour schedules by matching workload to staff resources thereby increasing operational efficiency, reducing labour costs, improving staff retention, and improving service levels.

Rostima's flagship software, Rostima Scheduler™, has been selected by major corporates and medium sized organisations in the transport, logistics, airport services, hospitality, and retail sectors. Clients include Compass Group, P&O Ports , Securicor, ASIG and Australian Air Express.

Today, Rostima is defining the way organisations approach labour scheduling. For more information, call +44 (0)1628 581 630 or email info@rostima.com

Note to editors:
Rostima, Rostima Scheduler, RetailPlanner, DutyManager and DutyPlanner are trademarks or registered trademarks of Rostima Ltd. All other product and company names mentioned herein may be trademarks of their respective holders.