Support

At Rostima, we pride ourselves on working closely with our customers to ensure that our software and practices continue to evolve alongside their businesses so that we can provide the best possible service at all times.

As a critical operational system, 24/7 customer support with prompt service levels is provided (to ensure that its highest potential is achieved). Between our offices, we ensure that support staff are always available should any issues arise with defects logged, tracked and corrected within an accessible transparent system available to all our customers.

We offer 3 levels of Support:

♦ Bronze

♦ Silver

♦ Gold

For further details relating to our levels of support, please e-mail us or contact your account manager.

The Support team can be contacted on the Support line: +44 (0)1628 581 659.