QueuePlanner™ : Matching queue management to staff rostering.

QueuePlanner is the latest Rostima workload definition module designed for the aviation, call centre and retail sectors.

QueuePlanner empowers users to better understand their customer queuing profiles and forecast staffing requirements in relation to these profiles.

Customers using the QueuePlanner module are delivering staff schedules that more closely align staffing levels with their queuing profiles which in turn is generating labour cost savings yet at the same time delivering an increase in customer service levels.

See the full range of features contained in Rostima QueuePlanner™